Help
FAQ
Quick answers to the questions we hear most.
Orders & payment
How can I pay?
Securely through Paystack — with a bank card or Mobile Money. Confirm which methods are switched on in your Paystack account.
Can I change or cancel my order?
Message us as soon as possible on WhatsApp (0204770263). If your order hasn’t been prepared yet, we’ll do our best to change it.
Do you take custom or bulk orders?
Placeholder — yes/no, lead time, how to request (e.g. via the contact page).
Delivery
How long does delivery take?
See Shipping & Delivery for times and costs.
Do you ship internationally?
Placeholder — yes (where/how) or not yet.
Sizing & care
How do I find my size?
Use our Size Guide — or message us your measurements and we’ll help.
How should I care for my pieces?
Placeholder — e.g. hand wash cold, dry in shade, iron inside out on low heat.
Returns
Can I return or exchange?
Yes, within 7 days — see Returns & Exchanges.